No. We are wholesalers located in North Carolina; we do however ship all over the world.
15. I want a large in-ground pool but don’t want a deep-end. Are there any additional costs for custom making the liners?
No. Our prices are the same, regardless of how deep you’ve chosen to have your pool built.
14. How long before my pool arrives?
We generally ship out the same day. Usually your pool will arrive within 3 days. Sometime it may take up to 5 days for Mountain, Pacific and International orders.
13. Why is Polymer better than steel?
Polymer is made of polystyrene resin. Polymer pool sales have tripled since last year. These pools will not rust and they are stronger than steel. At one time new homes were built with steel windows, now vinyl is the preferred choice of homebuilders. Polymer will not pit, rust, warp and it stays cool.
12. What if I want something for my pool that I do not see on your web site?
We only sell accessories to Polar Pool customers. When pricing your pool, call us and we will quote you a price for all you are considering. I.E. Slides, Diving Boards and Heaters.
11. What if I have a question while installing my pool?
Simple, call us at 1.877.207(POOL) 7665. We are available to help you 7 days a week 8am until 10pm Eastern Standard Time.
10. What if I do have a damaged or missing piece?
We will ship any damaged or missing items out the same day.
9. How will the pool arrive? Will everything be delivered at one time?
Your pool will be delivered by common carrier on a semi truck. It is your responsibility to count and inspect all packages at the time of its arrival. Should something be missing or damaged you must inform the carrier at time of delivery.
8. What do I back fill with?
Usually you will back fill with the material you removed during excavation. You should however never use expandable material.
7. Are these real pools?
Yes. These are the same pools you are probably getting estimates on right now. Except those pools will end up costing you $20,000 to $30,000.
